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Return Policy Simply return your unwanted item within 28 days of receipt unused, unopened, in its original condition and packaging.
💥Must still be in sealed plastic bag
🌈Must have drawstring bag included in return All returns must be accompanied by a valid Sensory Softies receipt or, for online returns, your confirmation email including your order invoice number. You will be liable for the cost of returning the goods to us and must ensure that they are returned in original packaging. (plastic must not be open) …If the Softie does not turn on as soon as you get it (press the ear before you open the plastic!) If it isn’t working, please contact us immediately via email firstname.lastname@example.org
💚 Sensory Softies P.O. Box 6285 Rock Island, IL 61204
💚 We recommend that you use a carrier who can give you a proof of posting, until the parcel is received by us it remains your responsibility. We want you to be 100% satisfied with your Softie. If for any reason you feel like you are not getting what you expected from Shakes…Let us know and we will give you some ideas on how to get the most from your Shakes experience! Our Softies have been inspected and approved before distribution. (see link on www.sensorysofties.com for safety report).